Reporting a Leak

Read Your Meter

 

If you have a water or sewage leak or you see one anywhere in town, please call (805) 927-6223 immediately.

 

If the leak is detected after hours or on weekends, please call immediately. We have operators on 24/7 standby.  Our answering service will have CCSD on-duty personnel respond to your call immediately.

 

Reading the Water Meter

To keep track of your water use and determine if you have a leak, check your water meter frequently. This will help to prevent abnormal water bills. Water meters are usually located in the ground at the front of your property in a green plastic or concrete box. For more information, call the CCSD at 805-927-6223.

 

For directions on How to Read Your Water Meter click here.

 

Reading Your Meter

To keep track of your water use and determine if you have a leak, check your water meter frequently. Water meters are usually located in the ground at the front of your property in a green plastic or concrete box. If you have an older style water meter, the information below may not apply. For more information, call the CCSD at 805-927-6223.

 

Refer to the guide below to read your water meter.

 

Water Meter Guide

  1. Billing Numbers. The first four places on the left are used for billing.  This number, minus the ending amount from the previous billing period, represents the number of water units used during the current billing period.  One unit of water equals 100 cubic feet of water or 748 gallons.
  2. Sweep Hand on Meter Face.  One revolution equals one cubic foot or 7.48 gallons of water.
  3. Blue Snowflake/Leak Detector.  This snowflake rotates whenever water is flowing through the meter.  If you turn off all your water fixtures and this snowflake is moving, you have a leak.

 

If you would like information or to schedule a water audit of your residential or commercial property. Please call 805-927-6223.