The Utility Billing Customer Portal is designed to make managing your utility account online more convenient and efficient. 

Here’s what you can expect from our portal:

1. Easy Online Payments: Pay your water and sewer bill quickly and securely from the comfort of your home.
2. Account Management: You can easily view your billing history, track your usage, and update your account information. 
3. Paperless Billing: Sign up for paperless billing and help us in our efforts to go green.
4. Notifications and Reminders: Set up alerts for due dates, payment confirmations, and other important notifications.
5. User-Friendly Interface: Our portal is designed to be intuitive and easy to navigate, ensuring a seamless experience.

Getting Started is Simple:

1. Visit our Utility Billing Customer Portal.
2. Register Your Account: Follow the registration instructions to set up your new portal account.
3. Explore Features: Once registered, you can explore all the new features that are available to you.

We believe this portal will significantly enhance your experience and provide you with the tools you need to manage your utility billing services efficiently. Should you have any questions or need assistance with the portal, our customer service team is here to help. You can reach us at (805) 927-6223.

No. There are multiple ways to pay your utility bill. You can decide which payment option best fits your needs: 

Pay Online 

To make a payment online, please visit our Utility Billing Customer Portal.

Tyler Technologies charges a flat 3.70% fee to the customer, with no maximum transaction amount.

Pay By Phone

Payments can be made by phone with a debit, credit card, or an e-check, 24 hours a day, 365 days a year, by calling 833-792-9627.

Pay By Mail

Mailing Address: 

Cambria Community Services District

P.O. Box 65

Cambria, CA 93428

Pay By Text Message

There are some basic requirements to use Text Message Payments. You can enroll from IVR, and you have to store your credit card credentials. Upon enrollment, the user will receive a verification text to verify they enrolled.

Once a new bill is posted, the user will receive a text message with the corresponding details. The user would respond "Pay," and the payment would process with a confirmation number. 

The IVR Number is (833) 792-9627.

Enroll in Direct Debit Program/Auto Pay

By enrolling in Direct Debit Program/Auto Pay, you understand that your account will automatically be drafted on the due date (the 10th of every other even month). If you schedule your payment after the date that payment is due, you may incur a late penalty, which, if left unpaid, can result in disconnection of service. You can visit our website to complete the form you need to enroll in the Direct Debit Program/Auto Pay.

Dropbox

Residents can make payments at the CCSD Administration office using the drop box located at the front door. Acceptable forms of payment include checks and money orders. Please do not leave cash in the drop box.

CCSD Administrative Office

The Cambria Community Services District Administrative Office accepts the following payment methods:

• Debit/Credit Cards
• Cash
• Checks
• Money Orders

Office Hours:

• Monday through Thursday: 10:00 a.m. to 4:00 p.m.
• Every Other Friday: 10:00 a.m. to 4:00 p.m.
• By Appointment: Available for in-person payments.

Lunch Closure:

• The office is closed daily from 12:00 p.m. to 1:00 p.m. for lunch.

On November 16, 2023, the CCSD Board of Directors discussed, considered, and approved providing electronic payment services and a utility access portal through Tyler Technologies. This included charging a flat 3.70% fee to customers who wish to make credit or debit card payments with no maximum transaction amount.

Tyler Technologies is our current financial software, and they offer the ability to accept electronic payments in person and online through the website, phone, mobile app, and a text-to-pay option. They also provided us with a utility access portal, which allows the customer to pay bills from any device, access real-time account balances and consumption data, view payment histories, statement due dates, and deposits, request service or update account information, and a terminal to accept electronic payments in the office.

Prior to the Utility Billing Customer Portal, electronic payments could not be accepted in the administration office, and customers did not have access to a portal.

Here’s what you can expect from our portal:

1. Easy Online Payments: Pay your water and sewer bill quickly and securely from the comfort of your home.
2. Account Management: You can easily view your billing history, track your usage, and update your account information. 
3. Paperless Billing: Sign up for paperless billing and help us in our efforts to go green.
4. Notifications and Reminders: Set up alerts for due dates, payment confirmations, and other important notifications.
5. User-Friendly Interface: Our portal is designed to be intuitive and easy to navigate, ensuring a seamless experience.

Go to https://cambriacsdca.municipalonlinepayments.com/cambriacsdca/utilities.

When you first access the portal, you must register for a new account using the link provided.

No. You can also use this online service to "go green" and receive an email notification when your utility bill is available to be viewed over the Internet. Viewing your bill online is convenient, environmentally friendly, and available 24/7.

Yes!

Effective June 1, 2024, the CCSD is no longer accepting electronic payments from ACI Payments. 

Please visit our Utility Billing Customer Portal. Register your account by following the registration instructions to set up your new portal account. Once registered, you can explore all the new features that are available to you.

Please visit our website for alternative ways to pay your utility bill.

No. Residents already enrolled in our Autopay Program (Direct Debit) via their bank account, do not need to re-enroll on this site. They will still have all the other great benefits by creating a utility billing customer portal. The customer portal autopay enrollment feature is another option available for credit/debit cards only. Signing up for autopay through this site will include a convenience fee of 3.70% for every transaction.

The existing autopay program (Direct Debit) does not charge a fee. The Direct Debit program only offers bank draft from a checking or savings account. Residents can find the “Direct Debit” form our website and submit requests to frontdesk@cambriacsd.org.

Yes! Please visit our Utility Billing Customer Portal. Register your account by following the registration instructions to set up your new portal account. Once registered, you can explore all the new features that are available to you.

Please visit our website to complete the required form to enroll. By enrolling in Auto Pay, you understand that your account will automatically be drafted on the due date (the 10th of every other even month). If you schedule your payment after the date that payment is due, you may incur a late penalty, which, if left unpaid, can result in disconnection of service. Please visit our Utility Billing Customer Portal to register your account and explore all the features that are available to you.

Here’s what you can expect from our portal:

1. Account Management: You can easily view your billing history, track your usage, and update your account information. 
2. Paperless Billing: Sign up for paperless billing and help us in our efforts to go green.
3. Notifications and Reminders: Set up alerts for due dates, payment confirmations, and other important notifications.
4. User-Friendly Interface: Our portal is designed to be intuitive and easy to navigate, ensuring a seamless experience.

Tyler Technologies charges a flat 3.70% fee to the customer, with no maximum transaction amount. To make a payment online, please visit our Utility Billing Customer Portal.

The Cambria Community Services District Administrative Office accepts the following payment methods:

• Debit/Credit Cards
• Cash
• Checks
• Money Orders

Office Hours:

• Monday through Thursday: 10:00 a.m. to 4:00 p.m.
• Every Other Friday: 10:00 a.m. to 4:00 p.m.
• By Appointment: Available for in-person payments.

Lunch Closure:

• The office is closed daily from 12:00 p.m. to 1:00 p.m. for lunch.

You can decide which payment option best fits your needs: 

Pay Online 

To make a payment online, please visit our Utility Billing Customer Portal.

Tyler Technologies charges a flat 3.70% fee to the customer, with no maximum transaction amount.

Pay By Phone

Payments can be made by phone with a debit, credit card, or an e-check, 24 hours a day, 365 days a year, by calling 833-792-9627.

Pay By Mail

Mailing Address: 

Cambria Community Services District

P.O. Box 65

Cambria, CA 93428

Pay By Text Message

There are some basic requirements to use Text Message Payments. You can enroll from IVR, and you have to store your credit card credentials. Upon enrollment, the user will receive a verification text to verify they enrolled.

Once a new bill is posted, the user will receive a text message with the corresponding details. The user would respond "Pay," and the payment would process with a confirmation number. 

The IVR Number is (833) 792-9627.

Enroll in Direct Debit Program/Auto Pay

By enrolling in Direct Debit Program/Auto Pay, you understand that your account will automatically be drafted on the due date (the 10th of every other even month). If you schedule your payment after the date that payment is due, you may incur a late penalty, which, if left unpaid, can result in disconnection of service. You can visit our website to complete the form you need to enroll in the Direct Debit Program/Auto Pay.

Dropboxes

The CCSD drop boxes are located in the following locations:

1. Side of the Building: A drop box is located on the side of the building facing the Redwood Center.
2. Front Door of the CCSD Office: Another drop box is located at the front door of the CCSD office, located at:
   2150 Main Street, #1-A, Cambria, CA 93428.

Acceptable forms of payment include checks and money orders. Please do not leave cash in the drop box.

CCSD Administrative Office

The Cambria Community Services District Administrative Office accepts the following payment methods:

• Debit/Credit Cards
• Cash
• Checks
• Money Orders

Office Hours:

• Monday through Thursday: 10:00 a.m. to 4:00 p.m.
• Every Other Friday: 10:00 a.m. to 4:00 p.m.
• By Appointment: Available for in-person payments.

Lunch Closure:

• The office is closed daily from 12:00 p.m. to 1:00 p.m. for lunch.

Yes! The CCSD has offered a free electronic payment program for many years, the Direct Debit Program. There is no charge for this service. On the due date of your utility bill, the amount you owe is automatically withdrawn from an account that you pre-designate. Once enrolled and activated, we will process your utility bill payment.

Please visit our website to complete the required form to enroll in the Direct Debit Program/Auto Pay. By enrolling in Auto Pay, you understand that your account will automatically be drafted on the due date (the 10th of every other even month). If you schedule your payment after the date that payment is due, you may incur a late penalty, which, if left unpaid, can result in disconnection of service.   

The CCSD bills bimonthly. Consumption charges are based on the amount of water delivered through your meter. Water and wastewater usage charges are computed by unit. One unit is equal to approximately 748 gallons. 

Yes! Visit our Utility Billing Customer Portal. Register your account by following the registration instructions to set up your new portal account. Once registered, you can explore all the new features that are available to you.

If you have a question about your bill, please call the Cambria Community Services District Administrative Office at (805) 927-6223.

Office Hours:

• Monday through Thursday: 10:00 a.m. to 4:00 p.m.
• Every Other Friday: 10:00 a.m. to 4:00 p.m.
• By Appointment: Available for in-person inquiries.

Lunch Closure:

• The office is closed daily from 12:00 p.m. to 1:00 p.m. for lunch.

For more information on Cambria's water, please visit our website.